U.S. Patient Engagement Solutions Market Size to Surpass USD 25.21 Billion by 2034

The U.S. patient engagement solutions market size surpassed USD 6.41 billion in 2024 and is projected to surpass around USD 25.21 billion by 2034 with a CAGR of 14.68% from 2025 to 2034.

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U.S. Patient Engagement Solutions Market Key Points

• The U.S. patient engagement solutions market was led by the software segment in 2024, based on components.

• The services segment is anticipated to grow at a substantial CAGR during the forecast period.

• The chronic diseases segment emerged as the top therapeutic area in 2024.

• The fitness segment is expected to experience significant CAGR growth in the coming years.

• The communication segment had the largest share by functionality in 2024.

• The patient education segment is forecasted to achieve the highest CAGR in the future.

• The health management segment was the largest by application in 2024.

• The home healthcare management segment is projected to grow at the fastest CAGR over the forecast period.

• The providers segment had the highest share among end users in 2024.

• The payers segment is expected to see substantial expansion in the upcoming years.

• The web/cloud-based segment was the top delivery type in 2024.

• The on-premise segment is poised for steady growth in the forecast period.

Impact of Artificial Intelligence on the U.S. Patient Engagement Solutions Market

Artificial Intelligence (AI) is transforming the U.S. patient engagement solutions market by enhancing personalization, automation, and real-time decision-making in healthcare. AI-powered chatbots, virtual assistants, and predictive analytics are improving patient interactions by providing instant responses, appointment scheduling, and medication reminders.

Machine learning algorithms analyze patient data to identify health trends, enabling proactive care and early disease detection. AI also enhances remote patient monitoring by processing real-time health data, allowing healthcare providers to offer timely interventions and personalized treatment plans.

AI is also revolutionizing data management and analytics within patient engagement solutions. Natural Language Processing (NLP) and AI-driven insights help healthcare providers analyze large volumes of patient data, improving clinical decision-making and treatment outcomes. Moreover, AI-powered automation reduces administrative burdens, allowing healthcare professionals to focus more on patient care.

The integration of AI with telehealth and wearable devices is further driving engagement by ensuring continuous monitoring and seamless communication between patients and providers. As AI technology continues to evolve, it is expected to play a crucial role in improving patient satisfaction, reducing healthcare costs, and enhancing the overall efficiency of patient engagement solutions in the U.S.

U.S. Patient Engagement Solutions Market Overview

The U.S. patient engagement solutions market is expanding as healthcare providers increasingly focus on enhancing patient communication, self-management, and digital health adoption. With the rise of remote healthcare services, digital platforms are being integrated into patient care to improve accessibility, reduce hospital readmissions, and enhance overall treatment adherence.

U.S. Patient Engagement Solutions Market Scope

Market Drivers

The growing demand for patient-centric healthcare, coupled with the widespread use of mobile health apps and AI-driven platforms, is a major driver of market growth. Government initiatives supporting electronic health records (EHRs) and patient portals are also accelerating adoption. Additionally, the increasing burden of chronic diseases is pushing healthcare providers to implement proactive engagement strategies.

Market Opportunities

Advancements in AI, cloud-based patient engagement platforms, and wearable health technologies present significant growth opportunities. The expansion of remote patient monitoring and virtual care solutions is creating new ways to personalize patient interactions. The shift towards preventive healthcare models is further driving innovation in engagement solutions.

Market Challenges

Challenges in the market include high costs associated with implementing advanced patient engagement tools and concerns over data privacy and security. Healthcare providers often struggle with integrating multiple digital platforms, leading to workflow inefficiencies. Additionally, disparities in digital health literacy among patients can impact the effectiveness of engagement solutions.

Regional Insights

The U.S. market is witnessing strong growth across urban centers with well-established healthcare systems, particularly in states with leading research institutions and digital health investments. The adoption of telehealth and remote engagement tools is higher in metropolitan areas, while rural healthcare providers face hurdles related to internet connectivity and digital resource availability.

U.S. Patient Engagement Solutions Market Companies

• Athenahealth
• Cerner Corporation (Oracle)
• IBM
• Epic Systems Corporation
• Allscripts Healthcare, LLC
• McKesson Corporation
• ResMed
• Nuance Communications, Inc.
• Koninklijke Philips N.V.
• Klara Technologies, Inc.
• CPSI, Ltd.

Leaders’ Announcements

• In February 2025, Paul Brient, chief product officer at Athenahealth, announced the Patient Digital Engagement Index (PDEI), which was launched in 2023 and is a novel tool that provides activity measurements and tracking of patients.
• In February 2025, Casey Pittock, CEO of Smart Meter, announced AI-driven applications integration with companies’ cellular-enabled health monitoring devices to offer easier patient engagement in the company’s care while providing healthcare professionals with crucial data for improved decision-making.

U.S. Patient Engagement Solutions Market Recent Developments 

• In March 2025, Health Catalyst, Inc. announced the acquisition of Upfront Healthcare Services, Inc. in a deal valued at USD 86 million, with an additional earnout potential of USD 33.4 million to enhance its patient engagement capabilities.
• In February 2025, athenahealth announced findings from new research using de-identified data from more than 6,300 practices and over 50 million patients, which shows healthcare practices with higher patient digital engagement experience enhanced financial performance and saw a reduction in time spent on after-hours documentation.
• In September 2024, AiCure, a leading AI and advanced data analytics company that monitors patient behavior and enables remote patient engagement in clinical trials, launched its patient engagement platform, H.Code, at the 14th Annual DPHARM® conference.

Segments Covered in the Report

By Component

• Software
• Standalone
• Integrated
• Services
• Consulting
• Implementation and Training
• Support and Maintenance
• Others
• Hardware

By Therapeutic Area

• Chronic Diseases
• Fitness
• Women’s Health
• Mental Health
• Others

By Functionality

• Communication
• Health Tracking and Insights
• Billing and Payments
• Administrative
• Patient Education
• Others

By Application

• Social Management
• Health Management
• Home Healthcare Management
• Financial Health Management

By End Use

• Payers
• Providers
• Individual Users

By Delivery Type

• Web/Cloud-based
• On-premise

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